Terms of Service

About VowSetu

VowSetu is a private, coach-verified matchmaking and introduction platform for marriage-minded adults. It is not a public browsing marketplace, casual discovery product, standalone subscription app, or guarantee of marriage or compatibility.

Eligibility And Account Access

• You must be at least 18 years of age. VowSetu is strictly for adults, and any account found to belong to a minor will be removed. See our Child Safety Standards.
• You must be legally able to use the service and provide accurate information.
• VowSetu is currently provided as an included member-access tool for eligible members or customers of the broader coaching or membership ecosystem.
• Access may be invite-only, membership-based, coach-approved, customer-access based, or otherwise limited by VowSetu.
• VowSetu access may be modified, paused, or removed if the related membership or customer access expires, is cancelled, is refunded, or is found to be ineligible.
• VowSetu may reject, suspend, or remove accounts for safety, fraud, misuse, false information, or policy violations.

Member Responsibilities

• Provide truthful profile, verification, and communication information.
• Use introductions and chat respectfully and lawfully.
• Do not harass, threaten, impersonate, scrape, automate, or attempt to access data you are not intended to see.
• Do not share another member's private information without permission.

Introductions And Matchmaker Review

Introductions are curated by matchmakers or admins. AI-assisted signals may support internal review, but members do not receive automatic AI-visible matches and no outcome is guaranteed.

Your Photos And Profile Content

• You confirm that every photo and piece of profile content you upload is your own, or that you have the right to use it. Do not upload photos of other people, stock images, or images copied from the internet.
• You keep ownership of your photos. By uploading them you give VowSetu permission to store them, review them for safety, and show them only to the curated introductions intended for you, for as long as your account is active.
• VowSetu may remove any photo or content that appears to be copied, misleading, or unsafe, and may suspend accounts that upload such content.

Safety And Reporting

Report and block or end flows remain available where applicable. VowSetu may review reports, restrict chat, pause introductions, or take other action to protect members.

Grievance Officer And Content Complaints

• In line with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, VowSetu has a designated Grievance Officer: Jaskaran Singh, reachable at [email protected].
• Use this contact to complain about any content on VowSetu, including a photo you believe was uploaded without permission, copied from you, or is otherwise unlawful. Include your account email, a description of the content, and where you saw it.
• We acknowledge complaints within 24 hours and aim to resolve them within 15 days. Content that is clearly unlawful or that violates a member's privacy will be taken down sooner once verified.

Payments And Refunds

VowSetu is not currently sold as a standalone app subscription through this website. Refunds, cancellations, renewals, and access expiry are governed by the terms communicated at the time of purchase of the relevant coaching program, membership, or service. See the Refund And Cancellation Policy for more detail.

Disclaimers And Liability

VowSetu provides curated matchmaking tools and human-supported introductions. It does not guarantee marriage, relationship outcomes, compatibility, acceptance, response, conversation, success, safety outcomes, or uninterrupted availability. To the maximum extent permitted by applicable law, VowSetu and Jaskaran Singh are not liable for indirect, incidental, consequential, special, punitive, or exemplary damages, or for outcomes arising from member decisions, communications, meetings, or relationships.

Governing Law And Disputes

These terms are governed by the laws of India. Please first try to resolve concerns in good faith through the support email. If unresolved, disputes will be handled under applicable laws of India.

Contact

Questions about these terms can be sent to [email protected]. Business/legal notice address is available upon valid legal request through the support email.